Joint Wellness (hereinafter referred to as "we") places great
importance on the protection of privacy and is committed to processing
your personal data in accordance with applicable laws on the
processing of personal data, particularly with Regulation (EU)
2016/679 of the European Parliament and of the Council of April 27,
2016 (hereinafter referred to as "GDPR") and the Law of August 1,
2018, on the organization of the National Data Protection Commission
and the general data protection provisions.
Scope of Application
This privacy policy
explains how we collect and use personal data on our website.
Purpose of Data Collection
In general, you can
access and browse this website without having to disclose personal
information or data. However, if you select certain cookies or contact
us through our contact form, subscribe to our newsletter, or use our
"Customer Portal," personal data will be collected so that we can
process your request, manage your customer account, or improve your
navigation and our services.
What Types of Data Do We Collect?
The
collected data includes, among others:
1. Identification
data (first name, last name, etc.);
2. Contact information
(email addresses, first and last name, language);
3.
Connection data (cookies, IP address, ...);
4. The language of communication;
5. Any other category of
data included in the sent message.
This data processing is based on your consent or on the legitimate
interests of Joint Wellness, particularly to improve our
services.
Cookies.
The collected data also includes data
from cookie settings. Users of this website acknowledge that they have
been informed about the possibility of changing their consent through
the options in the banner on the website.
For more information, please refer to our Cookie
Policy.
Recipients of Data
Your data will be treated
confidentially and only shared with third parties when necessary and
in accordance with legal provisions. These third parties may also
include our service providers, particularly in the context of
outsourcing IT services. In this case, we assure you that your data
will remain within the European Union or in countries that provide a
comparable level of protection.
Duration of
Storage
Data will be stored as long as necessary to
fulfill the purpose for which it was collected and as long as
permitted by law.
Data collected in the context of inquiries will be deleted
at the request of the affected person or 2 years after the last
contact with that person. Data collected for sending our newsletter
will be deleted at the request of the affected person or upon
unsubscription. Data collected in connection with managing a customer
account through the customer portal will be deleted at the request of
the affected person or 2 years after the termination of the
contractual relationship with the customer.
Your rights
Under the law, you have the following rights:
The right of access. The right to obtain free access to your data. The
right to rectify your data if it is inaccurate or out of date. The
right to withdraw your consent at any time. The right to complain to
the National Data Protection Commission (CNPD) if you believe that the
processing of your data is not in accordance with the law.
In certain cases and depending on the legal provisions,
you also have the following rights: The right to have your data
deleted. The right to restrict the processing of your data. The right
to object to the processing of your data for legal reasons. To this
end, you can unsubscribe from our newsletters at any time by using the
unsubscribe link in each of our newsletters. The right to data
portability of the data you have provided to us (i.e. the right to
receive your personal data in a machine-readable format), where
technically feasible.